#4 of 375 hotels in Singapore based on Tripadvisor
Emily
United Kingdom,
February
2025
6.0/10
I had a wonderful stay at the Mandarin Oriental, Singapore. The highlight was the really good service from the staff, who made my experience feel special. However, the hotel's ongoing renovations did impact my visit slightly, as there were some noise disturbances and strong paint smells in certain areas.
Rooms
8.0
I stayed in a spacious sea-view room that had excellent amenities, really embodying the luxury feel. However, it did have a bit of a lingering paint smell due to renovations.
Service
10.0
The service was excellent throughout my stay. Staff went above and beyond, remembering my name and preferences, which made me feel valued.
Location
10.0
The location was perfect, near Marina Bay and great for evening strolls. Everything I wanted to explore in the city was within a short walk, which was super convenient.
Dining
10.0
Dining options were really good, especially the breakfast at Melt Cafe. The food selection was diverse and of high quality, making it one of my best hotel dining experiences.
Facilities
8.0
The hotel's facilities were great, including the stunning pool with a view. However, a few of the lifts had a musty smell, which was a bit off-putting.
Christopher
United Kingdom,
December
2024
6.8/10
I had a great stay at the Mandarin Oriental, Singapore. The location was spot on, allowing me to walk to many attractions. The service was fantastic, particularly with the attentive staff at the EMBU buffet. However, there were a few minor communication hiccups, though they didn't detract from my experience.
Rooms
10.0
My Premier Room with Balcony was spacious, beautifully refurbished, and offered stunning views of Marina Bay. The comfortable beds and luxurious bathroom added to the appeal.
Service
10.0
Every staff member was extremely friendly and professional. I particularly appreciated the help from the concierge when I needed assistance. Their attentiveness really made a difference.
Location
10.0
The hotel's central location made it perfect for exploring Singapore. With a shopping mall next door and attractions within walking distance, it was incredibly convenient.
Dining
10.0
Dining at the Melt buffet was a highlight, offering an very nice variety of food that exceeded my expectations. The staff were attentive and ensured a wonderful dining experience.
Facilities
10.0
The pool area was dreamy, providing a perfect spot to relax. I enjoyed lounging in a cabana by the pool after a long day of sightseeing.
Joe
United Kingdom,
November
2024
6.8/10
My stay at the Mandarin Oriental, Singapore was a blend of luxury and minor disappointments. The service was really good, with friendly staff who paid attention to detail, though I encountered some issues with the room size and layout. The dining experience was amazing, particularly the breakfast and afternoon tea. Overall, it was a nice stay, but not without flaws.
Rooms
7.0
I was upgraded to the Ocean Grand room which had stunning views, but I found the room size smaller than I expected for a luxury hotel. The bed was incredibly comfortable, and the vintage marble design was beautiful, but the lighting could have been better.
Service
9.0
The staff were amazing; from the check-in process to room service, they made me feel valued. I appreciated the personalized touches, like a birthday cake delivered during afternoon tea. However, I did face some delays in housekeeping.
Location
8.0
The hotel is conveniently located near shopping areas, Marina Bay, and Gardens by the Bay, making it easy to explore Singapore. However, I was disappointed with the views from the pooldue to ongoing construction.
Dining
9.0
Dining options were diverse and of high quality, especially the breakfast at the club lounge. I indulged in free-flow champagne during breakfast and enjoyed attentive service. The poolside dining experience was also good.
Facilities
7.0
Facilities like the fitness center and pool were well-appointed. However, the need to change into long trousers for the club lounge was cumbersome, especially in the tropical climate.
Harper
United Kingdom,
November
2024
7.0/10
My recent stay at the Mandarin Oriental, Singapore was absolutely good. The service was warm and attentive, with staff going out of their way to make our experience special. The breakfast buffet was a standout, offering a vast variety of delicious options. However, I did find that the room wasn’t the cleanest upon arrival, which was a bit disappointing. Overall, I would highly recommend this hotel for a luxurious getaway in Singapore.
Rooms
9.0
The room was spacious and beautifully decorated, though it wasn't the cleanest on arrival.
Service
10.0
The staff were exceptionally friendly and attentive, truly enhancing my stay.
Location
10.0
The hotel is centrally located, making it easy to access nearby attractions and transport.
Dining
10.0
The breakfast buffet was one of the best I've experienced, with a wide variety of high-quality foods.
Facilities
9.0
Facilities were great, with excellent room service and helpful amenities.
Samantha
United Kingdom,
October
2024
5.8/10
My stay at the Mandarin Oriental in Singapore was truly amazing. The hotel is beautifully modernized, showcasing stunning views of Marina Bay. While there were minor issues like a lack of hot water on my first day, the overall experience, especially dining and service, was really good. The ambience and facilities contribute to a luxurious and enjoyable stay. 🥂✨
Rooms
8.0
I was pleased with the newly refurbished room's quality and modern design. The Marina Bay view was simply amazing, though they were small in size. I did experience some issues with no hangers and lukewarm water initially.
Service
8.0
The service throughout my stay was excellent. Staff were friendly and attentive, always ready to help, making me feel valued. However, I had some difficulties contacting reception which was a bit frustrating.
Location
10.0
The location is fantastic, overlooking the stunning Marina Bay. It was one of the primary reasons I chose this hotel, and I wasn't disappointed. Everything is wonderfully accessible without much hassle.
Dining
9.0
Dining in the hotel was extraordinary, offering a great variety of delicious food options. I particularly enjoyed breakfast in Haus 65, which had a vibrant atmosphere and excellent service. Some dishes were consistent over the days, but the overall dining experience was good.
Facilities
8.0
The pool area and fitness facilities are well appointed. The spa services were also really good, adding to the overall luxurious experience. However, I had a slight inconvenience with the cleanliness of the bathroom during my stay.